Global A&h Crm Business Analyst

AIG

New York City, New York, United States
Base: $81,000-$109,000; bonus: eligible per incent...
Primarily in-office
4+ years business analysis experience
Salesforce report building and configuration
Agile project management methodologies
AIG is seeking a Global A&H CRM Business Analyst in New York City to enhance their CRM and reporting platform, focusing on improving internal stakeholder efficiency and aligning solutions with business objectives. The role requires strong knowledge of CRM systems, particularly Salesforce, and excellent communication skills to facilitate cross-functional collaboration

Job Summary

  • This role involves working closely with internal stakeholders to understand their needs and provide functional expertise on the CRM and Reporting platform.
  • The successful candidate will leverage domain knowledge to identify inefficiencies, solve complex problems, and help envision strategic solutions that align with business objectives.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its team members.

Matching Summary

Match Score: 85

AIG is seeking a Global A&H CRM Business Analyst in New York City to enhance their CRM and reporting platform, focusing on improving internal stakeholder efficiency and aligning solutions with business objectives. The role requires strong knowledge of CRM systems, particularly Salesforce, and excellent communication skills to facilitate cross-functional collaboration.

Salary

Base: $81,000-$109,000; Bonus: Eligible per incentive plan; Benefits: Comprehensive Total Rewards Program including health and financial security

Skills & Requirements

Must-have

  • 4+ years business analysis experience
  • Salesforce report building and configuration
  • Agile project management methodologies
  • CRM enhancement request prioritization
  • End-user training and support delivery

Nice-to-have

  • Strong insurance domain knowledge
  • Power BI and Tableau proficiency
  • Cross-functional project leadership
  • Excellent written and oral communication
  • Ability to prioritize workloads quickly

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum 4 years professional experience in business analysis
  • At least three years of Salesforce experience
  • Proficient knowledge of Agile methodologies

Work Rights

Not specified

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