It Operations Specialist: Sls Sc Sfp (lynnwood) (jg 09)

SanlamConnect

Pretoria, Gauteng, ZA
On-site
System uptime and reliability
Data integrity and optimal performance
Servicenow or equivalent itsm tool
The IT Operations Specialist ensures the smooth, secure, and efficient operation of all technology systems, platforms, and integrations that support SFP’s adviser ecosystem and internal teams

Job Summary

  • The IT Operations Specialist ensures the smooth, secure, and efficient operation of all technology systems, platforms, and integrations that support SFP’s adviser ecosystem and internal teams.
  • Manage incidents, escalations, and service requests within agreed SLAs, and oversee scheduled maintenance, updates, and patch management.
  • Partner with Business Analysts to translate incidents and enhancements into actionable technical tasks and collaborate with Technology Consultants to support advisor tools and integrations.

Matching Summary

The IT Operations Specialist ensures the smooth, secure, and efficient operation of all technology systems, platforms, and integrations that support SFP’s adviser ecosystem and internal teams.

Skills & Requirements

Must-have

  • System uptime and reliability
  • Data integrity and optimal performance
  • ServiceNow or equivalent ITSM tool
  • Information Security and Governance compliance
  • AWS Budgeting and cost estimation

Nice-to-have

  • Cultivates Innovation
  • Client Focus
  • Drives Results
  • Collaborates
  • Flexibility and Adaptability

Key Requirements

  • 3-5 years of experience in IT Operations
  • 3-year National Diploma or Degree in IT
  • Matric

Work Rights

Not specified

Tailored Resume

Cover Letter