Enhanced Scheduler

Doctor Relocation LLC

Murray, Utah, US
Base: $19.85 - $30.21; bonus/equity: not specified...
Onsite
Patient registration and scheduling
Insurance benefit review
Financial discussion with patients
The Enhanced Scheduler at Doctor Relocation LLC is responsible for scheduling and registering patients at Intermountain Healthcare facilities, ensuring a seamless experience for patients and providers. This role includes verifying insurance benefits, coordinating appointments, and maintaining accurate patient records, all while upholding high customer service standards

Job Summary

  • The Enhanced Scheduler enhances the patient experience with one telephone call to schedule and register for services, reviewing insurance benefits, estimated costs, and payment options.
  • This position acts as a liaison between the physician office and facility departments, enhancing the Provider experience by offering a single point of contact for referring offices.
  • The company provides a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 85

The Enhanced Scheduler at Doctor Relocation LLC is responsible for scheduling and registering patients at Intermountain Healthcare facilities, ensuring a seamless experience for patients and providers. This role includes verifying insurance benefits, coordinating appointments, and maintaining accurate patient records, all while upholding high customer service standards.

Salary

Base: $19.85 - $30.21; Bonus/Equity: Not specified; Benefits: Generous benefits package

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance benefit review
  • Financial discussion with patients
  • Liaison between physician and facility
  • Accuracy of EMPI link verification
  • Interacts with customers for information

Nice-to-have

  • Empathy and positive interpersonal skills
  • Tactful handling of difficult situations
  • Mentoring and training new employees
  • Positive service recovery application

Key Requirements

  • Demonstrated excellent communication and interpersonal skills
  • Experience managing multiple tasks or priorities
  • Working knowledge of office programs
  • Demonstrated typing proficiency
  • Ability to work effectively in time sensitive situations
  • Demonstrated independent and critical decision making skills
  • Two years of patient access experience
  • Two years of health insurance industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter