Patient Billing/services Representative Ii - Department Of Medicine
Washington University in St. Louis
Base: $17.34 - $25.40 ph; bonus/equity: not specif...
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Obtains insurance information from patients
Counsels patients on financial assistance
Registers new patients and completes forms
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Washington University in St. Louis is seeking a Patient Billing/Services Representative to join their Department of Medicine. This patient-facing role involves obtaining insurance information, counseling patients on financial assistance, and providing excellent customer service in a collaborative environment.
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Job Summary
The Patient Billing/Services Representative serves as a patient-facing role responsible for obtaining insurance information and counseling patients on financial assistance options.
Staff members are expected to stay current with evolving healthcare trends through annual competency training and maintain active national certifications.
The position offers competitive benefits including up to 22 days of vacation, health insurance packages, and a free Metro transit U-Pass.
Matching Summary
Match Score: 75
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Washington University in St. Louis is seeking a Patient Billing/Services Representative to join their Department of Medicine. This patient-facing role involves obtaining insurance information, counseling patients on financial assistance, and providing excellent customer service in a collaborative environment.
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Salary
Base: $17.34 - $25.40 per hour; Bonus/Equity: Not specified; Benefits: Up to 22 days vacation, health insurance, U-Pass, 403(b) retirement plan
Skills & Requirements
Must-have
Obtains insurance information from patients
Counsels patients on financial assistance
Registers new patients and completes forms
Calls patients with appointment reminders
Explains billing process to patients and staff
Nice-to-have
Excellent customer service skills
Ability to multi-task in fast-paced environment
Team collaboration and camaraderie
Time management and attention to detail
Key Requirements
High school diploma or equivalent
3 years experience in billing systems or medical office
Basic Life Support certification required within one month