Customer Service Representative - Tuca (fixed-term Contract)
BP
**
Proven experience in customer service role
Strong verbal and written communication skills
Excellent analytical thinking and problem-solving abilities
**
BP is seeking a Customer Service Representative for a fixed-term contract at Castrol, focusing on providing exceptional support to customers in a hybrid work environment. The role involves handling inquiries, resolving issues, and contributing to customer satisfaction while promoting sustainability initiatives.
**
Job Summary
This role serves as the primary point of contact for valued customers, ensuring a positive experience with Castrol Madeni Yağlar Üretim A.Ş.
The position requires resolving customer complaints effectively while documenting interactions accurately to maintain comprehensive records.
Castrol offers a diverse work environment with benefits including flexible working options, generous paid parental leave, and excellent retirement plans.
Matching Summary
Match Score: 75
**
BP is seeking a Customer Service Representative for a fixed-term contract at Castrol, focusing on providing exceptional support to customers in a hybrid work environment. The role involves handling inquiries, resolving issues, and contributing to customer satisfaction while promoting sustainability initiatives.
**
Skills & Requirements
Must-have
Proven experience in customer service role
Strong verbal and written communication skills
Excellent analytical thinking and problem-solving abilities