The Lead Veterinary Customer Service Representative position at Oceanviewvetnj in Wakefield, RI, seeks an experienced individual to manage reception operations, lead a team, and provide exceptional client service. The role requires strong multitasking abilities and a compassionate approach, with a focus on client communication and operational efficiency
Job Summary
Lead, support, and mentor the reception team to ensure smooth daily operations.
Provide exceptional client service through in-person interactions, phone calls, emails, and online communication.
Handle escalated client concerns with professionalism and empathy.
Matching Summary
Match Score: 85
The Lead Veterinary Customer Service Representative position at Oceanviewvetnj in Wakefield, RI, seeks an experienced individual to manage reception operations, lead a team, and provide exceptional client service. The role requires strong multitasking abilities and a compassionate approach, with a focus on client communication and operational efficiency.
Salary
$22-$25/hr
Skills & Requirements
Must-have
Exceptional client service
Veterinary terminology knowledge
Veterinary software competency
Handle escalated client concerns
Maintain reception area cleanliness
Nice-to-have
Compassionate and patient demeanor
Supportive team culture
Professional growth opportunities
Key Requirements
2+ years veterinary reception or customer service experience