Service Operations Associate - Change Management

Vantage Data Centers

London, United Kingdom
3d onsite
Servicenow change management experience
Itil change enablement knowledge
Coordination of standard and planned changes
The Service Operations Practitioner – Change Management is an ITIL‑aligned role responsible for the coordination and governance of standard and planned changes across the EMEA data centre estate

Job Summary

  • The Service Operations Practitioner – Change Management is an ITIL‑aligned role responsible for the coordination and governance of standard and planned changes across the EMEA data centre estate.
  • By enforcing strong change discipline and high‑quality records, the practitioner helps prevent customer‑impacting incidents, supports uptime and SLA commitments, and underpins audit readiness and regulatory compliance.
  • Our hard and efficient work is rewarded with an above market total compensation package.

Matching Summary

The Service Operations Practitioner – Change Management is an ITIL‑aligned role responsible for the coordination and governance of standard and planned changes across the EMEA data centre estate.

Skills & Requirements

Must-have

  • ServiceNow Change Management experience
  • ITIL Change Enablement knowledge
  • Coordination of standard and planned changes
  • Minimizing operational risk
  • Protecting operational stability and availability

Nice-to-have

  • No Ego and No Arrogance culture
  • Joy in work and each other
  • Building each other up and supporting one another

Key Requirements

  • 1-3 years experience in Change Management
  • ITIL Foundation desirable
  • Clear and confident communicator
  • Methodical and detail focused
  • Able to work independently to deadlines

Work Rights

Not specified

Tailored Resume

Cover Letter