Customer Service Representative - Me Only, Wfh

Mody Care Ltd

Maine, US
Base: $16ph; bonus/equity: not specified; benefits...
Fully remote
Must live in maine
High speed internet 25mbps download
Direct hardwire to modem required
Mody Care Ltd is seeking a Customer Service Representative to work fully remotely from Maine. The role involves assisting members with transportation questions and concerns, while ensuring high-quality service and adherence to company protocols

Job Summary

  • This role involves resolving member concerns and ensuring accurate processing of transportation requests to support positive health outcomes.
  • Candidates must maintain a dedicated, private work area and provide proof of high-speed internet connectivity for remote work.
  • The position offers a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid parental leave.

Matching Summary

Match Score: 75

Mody Care Ltd is seeking a Customer Service Representative to work fully remotely from Maine. The role involves assisting members with transportation questions and concerns, while ensuring high-quality service and adherence to company protocols.

Salary

Base: $16/hr; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k) match, PTO

Skills & Requirements

Must-have

  • Must live in Maine
  • High speed internet 25MBPS download
  • Direct hardwire to modem required
  • Dedicated private work area
  • 100% training attendance on camera
  • Type 35wpm or more

Nice-to-have

  • Optimistic individual
  • Strong organization skills
  • Sound decision-making skills
  • Ability to multitask effectively
  • Commitment to high-quality work

Key Requirements

  • High School Graduate or GED
  • 6+ months contact center experience
  • 0-2 years related experience
  • Proficiency in Microsoft Office Suite
  • English language proficiency

Work Rights

Must live in Maine

Tailored Resume

Cover Letter