This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries from customers and field sales representatives
Job Summary
This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries from customers and field sales representatives.
The Company’s electric motors and air moving subsystems provide the power to create motion.
Medical, Dental, Vision and Prescription Drug Coverage Spending accounts (HSA, Health Care FSA and Dependent Care FSA) Paid Time Off and Holidays 401k Retirement Plan with Matching Employer Contributions Life and Accidental Death & Dismemberment (AD&D) Insurance Paid Leaves Tuition Assistance
Matching Summary
This role is key in meeting the needs of our OEM and distribution customers by handling routine and overflow calls and inquiries from customers and field sales representatives.
Skills & Requirements
Must-have
Customer order processing
Email and phone inquiry response
Process customer claims
Utilize CRM and Oracle
Continuous improvement mindset
Nice-to-have
Develop collaborative relationships
Forward thinking
Intellectual curiosity
Relationship building with customers
Key Requirements
2-3 years of related experience
High school diploma or equivalent
Experienced Microsoft Office
Eligible to work in the United States without sponsorship