Customer Service Manager

GCG Group

Oversee day-to-day department operations
Manage department operating budget
Ensure safety and security compliance
The role involves overseeing the day-to-day operation of the department to ensure efficient handling in accordance with company and airline rules

Job Summary

  • The role involves overseeing the day-to-day operation of the department to ensure efficient handling in accordance with company and airline rules.
  • Candidates must plan meetings with supervisory staff monthly and review employee training records to ensure individual records are kept current.
  • The position requires maintaining high standards of employee morale while ensuring all staff comply with health, safety, and security regulations.

Matching Summary

The role involves overseeing the day-to-day operation of the department to ensure efficient handling in accordance with company and airline rules.

Skills & Requirements

Must-have

  • Oversee day-to-day department operations
  • Manage department operating budget
  • Ensure safety and security compliance
  • Review employee training records
  • Handle disciplinary policies

Nice-to-have

  • Thrives in diverse multicultural environment
  • Passionate about customer focus
  • Strong communication skills
  • Strategic planning participation

Key Requirements

  • Experience managing operational budgets
  • Knowledge of airport safety and security regulations
  • Ability to administer disciplinary policies

Work Rights

Not specified

Tailored Resume

Cover Letter