Laboratory Customer Support Supervisor (m/f/d)

IDEXX Laboratories Inc

Kornwestheim, Germany
Lead and support a team
Monitor, analyze and optimize kpis
Collaborate with other departments
Lead and support a team of ~15 employees and continually seek opportunities to improve the operations, including people, processes, and technology

Job Summary

  • Lead and support a team of ~15 employees and continually seek opportunities to improve the operations, including people, processes, and technology.
  • Develop and mentor your team through onboarding, open communication, training, development opportunities, and performance management processes.
  • IDEXX enriches the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

Matching Summary

Lead and support a team of ~15 employees and continually seek opportunities to improve the operations, including people, processes, and technology.

Skills & Requirements

Must-have

  • Lead and support a team
  • Monitor, analyze and optimize KPIs
  • Collaborate with other departments
  • Drive customer loyalty
  • Fast-paced environment

Nice-to-have

  • Develop and mentor your team
  • High resilience, flexibility
  • Dog-friendly office

Key Requirements

  • 2+ years' experience in customer centric environment
  • Management and leadership experience
  • Fluent in German and English

Work Rights

Not specified

Tailored Resume

Cover Letter