Teamlead Communication Center (m/w/d)

lowellgroup.ch

Essen, Germany
Attraktives vergütungspyket; not specified; benefi...
Commercial or legal education background
Multi-year professional experience required
Prior people management experience
You will be responsible for the functional and disciplinary leadership of operational teams within the Communication Center

Job Summary

  • You will be responsible for the functional and disciplinary leadership of operational teams within the Communication Center.
  • The role involves optimizing work processes, supporting statistics creation, and conducting training and coaching sessions for employees.
  • Employees benefit from flexible mobile working up to 3 days a week, access to a fitness studio, and subsidized lunch options.

Matching Summary

You will be responsible for the functional and disciplinary leadership of operational teams within the Communication Center.

Salary

Attraktives Vergütungspaket; Not specified; Benefits include company pension, fitness subsidy, and meal subsidies

Skills & Requirements

Must-have

  • Commercial or legal education background
  • Multi-year professional experience required
  • Prior people management experience
  • Strong understanding of debt collection processes
  • German and English language proficiency

Nice-to-have

  • Experience with corporate projects
  • Analytical thinking and negotiation skills
  • Knowledge of persuasion psychology
  • Entrepreneurial mindset
  • Fluent in stakeholder collaboration

Key Requirements

  • Commercial or legal degree/apprenticeship
  • Several years of relevant work experience
  • Proven leadership experience
  • Deep knowledge of debt collection procedures
  • Advanced German and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter