Royal Service Supervisor

Hotel Chadstone Melbourne MGallery

Austin, TX, United States
On-site
Lead and supervise daily operations
Handle guest concerns and react quickly
Ensure service standards are followed
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service

Job Summary

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests.
  • Accor offers paid time off, medical, dental, vision insurance, 401K, and opportunities for learning and development worldwide.

Matching Summary

Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.

Skills & Requirements

Must-have

  • Lead and supervise daily operations
  • Handle guest concerns and react quickly
  • Ensure service standards are followed
  • Computer literate in Microsoft Window applications

Nice-to-have

  • Service focused personality
  • Sophisticated verbal communication skills
  • Ability to work cohesively with colleagues
  • Commitment to diversity and inclusion

Key Requirements

  • Previous experience in a similar leadership role is an asset
  • Prior experience working with Opera or a related system
  • Previous customer related experience an asset
  • Ability to work a flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter