Manager, Technical Support Engineering – Workday Platform
Myworkdaycenter
Not specified; not specified; not specified
Fully remote
Workday prism analytics expertise
People analytics platform knowledge
Sql and python data analysis skills
This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers
Job Summary
This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers.
The position requires deep technical expertise in Workday Analytics tools including Report Writer, Prism, and Discovery Boards alongside strong people leadership skills.
Candidates will participate in a 24x7 on-call rotation and collaborate with Product and Engineering teams to shape the future of the analytics platform.
Matching Summary
This role leads a high-performing global team of analytics support engineers to deliver world-class support for Workday customers.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Workday Prism Analytics expertise
People Analytics platform knowledge
SQL and Python data analysis skills
Distributed systems troubleshooting
24x7 on-call rotation management
Log analysis and query optimization
Nice-to-have
Jupyter Notebooks for reproducible analysis
Financial data structure knowledge
Inclusive collaborative culture building
Strategic roadmap influence capability
Post-mortem and resilience planning
Key Requirements
Bachelor's degree in Computer Science or related field
6+ years experience in technical support or analytics