Field Service Manager

KONE Romania

Perth, WA, Australia
Supervise and coordinate field technicians
Manage people and resources
Engage proactively with customers
Join a global organisation with a strong focus on training, safety and quality

Job Summary

  • Join a global organisation with a strong focus on training, safety and quality.
  • In this position, you will supervise and co-ordinate the activities of field technicians in our Service team, using your ability to manage people and resources, engage proactively with customers and motivate and inspire your team.
  • We see a future of smart cities. As an innovation leader in the elevator and escalator industry, our award-winning products and solutions continue to push boundaries, rethinking how we use buildings for life, work and play.

Matching Summary

Join a global organisation with a strong focus on training, safety and quality.

Skills & Requirements

Must-have

  • Supervise and coordinate field technicians
  • Manage people and resources
  • Engage proactively with customers
  • Motivate and inspire team
  • Planning and delivering repair/maintenance works
  • Monitoring material inventory control
  • Technician rostering
  • Managing performance and skill development
  • Developing business relationships
  • Develop and maintain customer satisfaction

Nice-to-have

  • Innovation leader in smart cities
  • Award-winning products and solutions
  • Collaborative working culture
  • Focus on training, safety and quality
  • Ethical business practices
  • Recognized good performance
  • Healthy and balanced life

Key Requirements

  • Mechanical/Electrical trade qualifications or equivalent experience
  • Full driver's licence
  • Proven success in coordinating multiple tasks across multiple teams
  • Strong commitment to safety in the workplace
  • Ability to interact with customers
  • High emotional intelligence

Work Rights

Permanent resident or citizen of Australia or New Zealand

Tailored Resume

Cover Letter