Customer & Channel Marketing Lead: Cars Iws

BP Retail UK

Mumbai, India
Fully remote
Customer & channel marketing lead
Independent workshop (iws) channel
D2c-led demand generation
The purpose of the role is to establish a differentiated channel offer for Castrol in the workshop space, Service & Maintenance set up, demonstrating knowledge about customers, competitors, and trends & car service market as well as adjacent categories, to drive brand delivery in line with our ambition

Job Summary

  • The purpose of the role is to establish a differentiated channel offer for Castrol in the workshop space, Service & Maintenance set up, demonstrating knowledge about customers, competitors, and trends & car service market as well as adjacent categories, to drive brand delivery in line with our ambition.
  • Implement consumer acquisition and retention journeys from awareness → booking → service → repeat usage and drive D2C leads and bookings into partner workshops through performance marketing, affiliates, and auto platforms.
  • At bp, we provide the following environment and benefits to you: A company culture where we respect our diverse and unified teams, where we are proud of our achievements and where fun and the attitude of giving back to our environment are highly valued.

Matching Summary

The purpose of the role is to establish a differentiated channel offer for Castrol in the workshop space, Service & Maintenance set up, demonstrating knowledge about customers, competitors, and trends & car service market as well as adjacent categories, to drive brand delivery in line with our ambition.

Skills & Requirements

Must-have

  • Customer & Channel Marketing Lead
  • Independent Workshop (IWS) channel
  • D2C-Led Demand Generation
  • Digital and CRM-led touch-points
  • Channel Marketing plans execution
  • Agency management and external partners

Nice-to-have

  • Passion for innovation and excellence
  • Collaborative spirit
  • Dynamic and inclusive organization
  • Fast-paced learning environment
  • Nurturing top talent

Key Requirements

  • 10+ years of experience in sales, marketing, or growth roles
  • University degree in Sales and Marketing
  • Experience in services, retail, platforms, mobility, automotive, or allied sectors
  • Hands-on experience with digital, creative, or performance marketing partners

Work Rights

Not specified

Tailored Resume

Cover Letter