Customer Service Representative With Dutch

Johnson & Johnson UK

Issy-les-Moulineaux, France
Bilingual english/french
Native dutch proficiency
Customer relationship management
At Johnson & Johnson, we believe health is everything and are uniquely positioned to innovate across the full spectrum of healthcare solutions

Job Summary

  • At Johnson & Johnson, we believe health is everything and are uniquely positioned to innovate across the full spectrum of healthcare solutions.
  • You will handle incoming and outgoing orders, inquiries, complaints, and information via multiple communication tools to manage customer relationships effectively.
  • Ensure excellent service delivery at each interaction and strive for first contact resolution to enhance the customer experience.

Matching Summary

At Johnson & Johnson, we believe health is everything and are uniquely positioned to innovate across the full spectrum of healthcare solutions.

Skills & Requirements

Must-have

  • Bilingual English/French
  • Native Dutch proficiency
  • Customer relationship management
  • First contact resolution
  • Proactive complaint resolution
  • Fast-paced environment

Nice-to-have

  • Empathy and understanding
  • Teamwork and motivation
  • Open communication skills
  • SAP knowledge
  • Microsoft Office proficiency
  • Healthcare industry understanding

Key Requirements

  • Bilingual English/French
  • Native Dutch proficiency
  • Customer Service experience
  • Computer proficiency
  • Organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter