Application & Installation (a&i) Manager - Eame

Caterpillar of Australia

Peterborough, United Kingdom
Base: £88,251; bonus/equity: up to 31% bonus, up t...
Customer-facing technical relationships
Leading engineering activities
Driving standard work
Leading a highly capable team of engineers within Services & Customer Support, you will own customer‑facing technical relationships and play a key role in shaping winning proposals and influencing both customer and business decisions

Job Summary

  • Leading a highly capable team of engineers within Services & Customer Support, you will own customer‑facing technical relationships and play a key role in shaping winning proposals and influencing both customer and business decisions.
  • Your leadership will drive an exceptional customer experience and support business growth across sectors including construction, agriculture, mining and electric power.
  • Success will be achieved through close collaboration with global teams and by leveraging and developing a strong dealer and distributor network across the EAME region.

Matching Summary

Leading a highly capable team of engineers within Services & Customer Support, you will own customer‑facing technical relationships and play a key role in shaping winning proposals and influencing both customer and business decisions.

Salary

Base: £88,251; Bonus/Equity: Up to 31% bonus, Up to 10% Contributory share scheme; Benefits: 25 days annual leave, plus Bank Hols, Monthly Cash Car Allowance - £675pcm, Employee Private Medical, Contributory pension scheme, Optional flexible benefits

Skills & Requirements

Must-have

  • customer-facing technical relationships
  • leading engineering activities
  • driving standard work
  • customer guidance throughout lifecycle
  • influencing decisions across functions
  • driving synergy and positive customer experience
  • delivering customer project plans

Nice-to-have

  • personal development and capability
  • collaboration and insight
  • voice of customer into business
  • continuous improvement
  • dynamic leader
  • future-ready team

Key Requirements

  • Managing People
  • Collaborating Globally
  • Customer and Market Focus
  • Influencing Through Expertise
  • Tactical and Strategic Planning
  • Technical Excellence
  • Communicating for Impact

Work Rights

Not specified

Tailored Resume

Cover Letter