Define and lead the strategy for the card portfolio, ensuring its simplification, homologation, and evolution, as well as correct end-to-end operational and logistical execution, guaranteeing a consistent, efficient, and customer-centric experience
Job Summary
Define and lead the strategy for the card portfolio, ensuring its simplification, homologation, and evolution, as well as correct end-to-end operational and logistical execution, guaranteeing a consistent, efficient, and customer-centric experience.
Supervise the quality, SLAs, and operation of strategic suppliers, managing them to optimize costs, quality, and timelines, while monitoring critical incidents and activating contingency plans.
Santander offers a fair and competitive compensation package, benefits designed to support your life, goals, and well-being, and opportunities for growth, international mobility, and broad career paths.
Matching Summary
Define and lead the strategy for the card portfolio, ensuring its simplification, homologation, and evolution, as well as correct end-to-end operational and logistical execution, guaranteeing a consistent, efficient, and customer-centric experience.
Skills & Requirements
Must-have
Card product portfolio strategy
Strategic supplier management
End-to-end operational execution
Regulatory compliance
Cross-functional stakeholder alignment
Nice-to-have
Customer-centric transformation
Disruptive thinking and innovation
Proactive risk management
Data-driven decision making
Key Requirements
+5 years in product management, operations, or logistics in banking, fintech, or retail
Experience in card and/or payment ecosystem
Experience leading transversal initiatives with multiple stakeholders
Experience in supplier management, SLAs, and negotiation
Experience in transformation, efficiency, or process redesign projects
Bachelor's degree in Engineering, Administration, Business, or related