Hospitality Operations Manager, Residential Rounds

Yale University

New Haven, CT, US
Base: $68,000.00 - $120,500.00; bonus/equity: not ...
On-site
Front-of-the-house operations
Food quality and preparation
Supervise unionized staff
Oversees all front-of-the-house operations for a large university's residential dining operation, ensuring food quality, preparation, setup, taste, portioning, and cleanliness are maintained to the highest standards

Job Summary

  • Oversees all front-of-the-house operations for a large university's residential dining operation, ensuring food quality, preparation, setup, taste, portioning, and cleanliness are maintained to the highest standards.
  • Supervises a team of 25 to 30 unionized staff and accomplished chefs, ensuring exceptional service and a positive dining experience for students, faculty, and staff.
  • Develops and oversees service standards, customer service policies, quality assurance, in-service training, and ensures proper food handling and sanitation standards.

Matching Summary

Oversees all front-of-the-house operations for a large university's residential dining operation, ensuring food quality, preparation, setup, taste, portioning, and cleanliness are maintained to the highest standards.

Salary

Base: $68,000.00 - $120,500.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • front-of-the-house operations
  • food quality and preparation
  • supervise unionized staff
  • develop service standards
  • food handling and sanitation

Nice-to-have

  • guest-centric dialogue
  • positive dining experience
  • strong working relationships

Key Requirements

  • Bachelor's degree or equivalent experience
  • 4 years of Service Management experience
  • ServSafe Certified
  • Valid Driver's License

Work Rights

Not specified

Tailored Resume

Cover Letter