Reservations Agent (full-time)

Fairmont Kea Lani

Wailea, HI, United States
Base: $30.21 ph; bonus/equity: not specified; bene...
**
1 year customer related experience required
Property management system (opera) preferred
English language proficiency required
** Fairmont Kea Lani is seeking a full-time Reservations Agent to provide exceptional customer service and manage room reservations at their luxury resort in Wailea, HI. The role emphasizes interpersonal skills, attention to detail, and knowledge of the resort's offerings, with a competitive hourly rate and a comprehensive benefits package. **

Job Summary

  • The role involves booking room reservations and managing inquiries using the Property Management System (Opera) while ensuring revenue is maximized through up-selling.
  • Employees receive a comprehensive benefits package including medical, vision, dental, 401(k) matching, and complimentary meals for shifts over 6 hours.
  • The position requires working varying schedules including overnight, weekends, and holidays to accommodate the demands of the luxury resort.

Matching Summary

Match Score: 75

** Fairmont Kea Lani is seeking a full-time Reservations Agent to provide exceptional customer service and manage room reservations at their luxury resort in Wailea, HI. The role emphasizes interpersonal skills, attention to detail, and knowledge of the resort's offerings, with a competitive hourly rate and a comprehensive benefits package. **

Salary

Base: $30.21 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive medical/vision/dental, 401(k) match, meal discounts

Skills & Requirements

Must-have

  • 1 year customer related experience required
  • Property Management System (Opera) preferred
  • English language proficiency required

Nice-to-have

  • Strong interpersonal and problem solving abilities
  • Ability to multi-task in fast paced environment
  • Knowledge of island resort offerings

Key Requirements

  • High School diploma or equivalent
  • Authorization to work in the United States
  • No visa sponsorship available

Work Rights

Must have authorization to work in the US as defined by IRCA

Tailored Resume

Cover Letter