The role involves partnering with sales teams to develop regional markets for SMS and voice services and leading the full customer onboarding lifecycle
Job Summary
The role involves partnering with sales teams to develop regional markets for SMS and voice services and leading the full customer onboarding lifecycle.
The manager will analyze market trends and customer performance to develop effective strategies that ensure product revenue and gross margin targets are met.
Close collaboration with internal teams is required to coordinate resources and ensure smooth customer onboarding and stable service operations.
Matching Summary
The role involves partnering with sales teams to develop regional markets for SMS and voice services and leading the full customer onboarding lifecycle.
Skills & Requirements
Must-have
SMS and voice service market development
Customer onboarding lifecycle management
Telecom product and service knowledge
Market trend and revenue analysis
Cross-functional team coordination
English fluency
Nice-to-have
Mandarin proficiency
Customer success strategy delivery
Experience with CPaaS platforms
Logical thinking and communication skills
Competitive intelligence monitoring
Key Requirements
Bachelor’s degree or above
Minimum 3 years telecom or cloud communications experience
Familiarity with international SMS and voice regulatory policies