Senior Customer Journey Expert Current Accounts

ING

Bruxelles, Belgium
Data-driven analysis
Stakeholder management
Subscription-based business models
You will be at the helm of reinventing our current account packs, a flagship project that is redefining how we create value for our customers and for the bank

Job Summary

  • You will be at the helm of reinventing our current account packs, a flagship project that is redefining how we create value for our customers and for the bank.
  • Our mission is to become the most recommended mobile-led bank in Belgium, one which makes banking simple and drives financial progress.
  • You have the opportunity to blend customer delight with business strategy while working with a dynamic team.

Matching Summary

You will be at the helm of reinventing our current account packs, a flagship project that is redefining how we create value for our customers and for the bank.

Skills & Requirements

Must-have

  • data-driven analysis
  • stakeholder management
  • subscription-based business models

Nice-to-have

  • passion for customer experience
  • proactive problem solving
  • strong communication skills

Key Requirements

  • strong Adobe expertise
  • experience in fee-based business environment

Work Rights

Not specified

Tailored Resume

Cover Letter