Customer Banking Specialist Relief - Booragoon (22.5hr/wk)

Crystallakebank

Booragoon, Western Australia, Australia
Part-time onsite (22.5 hours/week, monday – friday 9:30 am – 2 pm)
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
Crystallakebank is seeking a part-time Customer Banking Specialist for its Booragoon branch, requiring 22.5 hours of work per week. The role emphasizes delivering excellent customer service and understanding customers' financial needs while ensuring adherence to banking procedures

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • More specifically you will: Build a personal connection with customers through meaningful conversations and complete Financial Health Checks to assess customers’ financial needs.
  • We’re interested in hearing from people who Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

Match Score: 85

Crystallakebank is seeking a part-time Customer Banking Specialist for its Booragoon branch, requiring 22.5 hours of work per week. The role emphasizes delivering excellent customer service and understanding customers' financial needs while ensuring adherence to banking procedures.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs fulfillment
  • financial health checks
  • personal loan applications
  • credit card applications
  • reconciling transactions
  • capturing customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • community event participation
  • safety and wellbeing focus

Key Requirements

  • Ability to ask the right questions
  • Ability to find the right solutions
  • Act with integrity
  • Place customer at the centre
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter