Access Navigator - Interventional Radiology - Part Time - Jeff Hwy
Ochsner Health
Jeff Hwy, USA
Fully remote
Exceptional customer service
Electronic work queues
Phone capabilities
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service
Job Summary
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
Additionally, this job will provide access navigation support through referral management via electronic work queues and phone capabilities.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Matching Summary
This job is responsible for managing high-end access navigation, also known as referral management, services for key areas while providing exceptional customer service.
Skills & Requirements
Must-have
Exceptional customer service
Electronic work queues
Phone capabilities
Computer skills for data entry
Windows-style applications proficiency
Nice-to-have
Collaborative work with departments
Sound judgment in escalated situations
Knowledge of federal, state, and local laws
Key Requirements
High School diploma or equivalent
2 years' experience in appointment scheduling, customer service, or related field