Customer Operations Analyst

AroFlo Pty Ltd

Miami, Queensland, Australia
On-site
Analyze customer and revenue data
Build operational dashboards and reports
Partner with data engineering
AroFlo Pty Ltd is seeking a Customer Operations Analyst to join their Revenue Operations organization in Miami, Queensland. The role involves analyzing customer and revenue data to provide actionable insights, enhance reporting tools, and support operational efficiency across various teams

Job Summary

  • The Customer Operations Analyst plays a critical role in enabling data-driven decision-making across customer-facing teams by delivering trusted, actionable insights.
  • This role focuses on analyzing customer and revenue data, building and maintaining operational dashboards, and ensuring data accuracy and consistency.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401k with employer match, and generous parental leave.

Matching Summary

Match Score: 85

AroFlo Pty Ltd is seeking a Customer Operations Analyst to join their Revenue Operations organization in Miami, Queensland. The role involves analyzing customer and revenue data to provide actionable insights, enhance reporting tools, and support operational efficiency across various teams.

Skills & Requirements

Must-have

  • Analyze customer and revenue data
  • Build operational dashboards and reports
  • Partner with Data Engineering
  • Own metric accuracy and consistency
  • Conduct ad hoc analyses
  • Communicate findings to stakeholders

Nice-to-have

  • Experience in Revenue Operations
  • Experience in Customer Operations
  • Experience in SaaS businesses
  • Familiarity with data modeling concepts
  • Familiarity with ETL processes
  • Familiarity with Python

Key Requirements

  • Bachelor's degree in Business, Analytics, Economics, Computer Science, or related field
  • Strong proficiency in SQL
  • Experience querying large datasets in a cloud data warehouse
  • Experience building dashboards and reports using modern BI tools
  • Solid analytical skills with high attention to detail
  • Strong business acumen
  • Clear written and verbal communication skills
  • Comfort working cross-functionally
  • Managing multiple priorities in a fast-paced environment

Work Rights

Not specified

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