Patient Care Coordinator-2

Shoppers Drug Mart

Mississauga, Ontario, Canada
Base: $44,000.00 - $60,500.00 py; bonus/equity: no...
Fully remote
Respond to inbound patient inquiries
Triage calls to appropriate team members
Index patient documents from clinics
The Patient Care Coordinator serves as the first line of contact for plan members, nurses, and pharmacies regarding patient support programs

Job Summary

  • The Patient Care Coordinator serves as the first line of contact for plan members, nurses, and pharmacies regarding patient support programs.
  • Primary responsibilities include handling new enrollments, triaging calls, indexing sensitive documents, and ensuring prompt access to therapy.
  • The role offers a permanent work-from-home option for remote workers within Canada with a salary range of $44,000.00 to $60,500.00 per year.

Matching Summary

The Patient Care Coordinator serves as the first line of contact for plan members, nurses, and pharmacies regarding patient support programs.

Salary

Base: $44,000.00 - $60,500.00 per year; Bonus/Equity: Not specified; Benefits: Purchase discount program, competitive pay, online learning

Skills & Requirements

Must-have

  • Respond to inbound patient inquiries
  • Triage calls to appropriate team members
  • Index patient documents from clinics
  • Maintain patient confidentiality
  • Meet performance and quality metrics

Nice-to-have

  • Action oriented and empathetic demeanor
  • Collaborative team player
  • Diplomatic professional manner
  • Understanding of healthcare molecules
  • Remote work within Canada

Key Requirements

  • Permanent work from home option available
  • Must be located within Canada
  • Ability to maintain patient confidentiality

Work Rights

Not specified

Tailored Resume

Cover Letter