3+ years hospitality experience in london super-prime residential
Excellent communication and customer service skills
Service driven with ability to go the extra mile
The Night Concierge serves as the primary point of contact for residents and guests, managing arrivals, deliveries, and essential central services
Job Summary
The Night Concierge serves as the primary point of contact for residents and guests, managing arrivals, deliveries, and essential central services.
This role requires a proactive ambassador who builds owner loyalty through exceptional customer service and seamless integration of amenities like valet and housekeeping.
Candidates must maintain high security awareness while collaborating with the Night Duty Manager and onsite staff to ensure a one-team approach.
Matching Summary
The Night Concierge serves as the primary point of contact for residents and guests, managing arrivals, deliveries, and essential central services.
Skills & Requirements
Must-have
3+ years hospitality experience in London super-prime residential
Excellent communication and customer service skills
Service driven with ability to go the extra mile
Strong knowledge of Central London and surrounding areas
Impeccable standards of appearance and personal hygiene
Nice-to-have
Additional language skills beneficial
Clean UK driving licence held for no less than two years
Ability to work independently and build positive relationships
Proactive approach to identifying safety risks
Key Requirements
Minimum 3 years concierge experience in London super-prime residential