It Vendor & Contract Management Associate (hybrid)

Morgan Stanley

Montreal, Canada
On-site
Vendor governance and performance management
Contract lifecycle management
Service level agreement (sla) tracking
Own governance for assigned vendor relationships supporting IT and Workforce Services operations

Job Summary

  • Own governance for assigned vendor relationships supporting IT and Workforce Services operations.
  • Manage active vendor contracts throughout their lifecycle, including renewals, amendments, and change requests.
  • Contribute to building a world-class contract and vendor management function that delivers measurable value to the organization.

Matching Summary

Own governance for assigned vendor relationships supporting IT and Workforce Services operations.

Skills & Requirements

Must-have

  • Vendor governance and performance management
  • Contract lifecycle management
  • Service level agreement (SLA) tracking
  • Key performance indicator (KPI) monitoring
  • Stakeholder and cross-functional partnership

Nice-to-have

  • Continuous improvement and process automation
  • Cost optimization within vendor contracts
  • IT desk and user support skills

Key Requirements

  • 6+ years of experience in vendor management, contract management, or service governance
  • Bachelor's degree in Business, Finance, Information Technology, or related field (or equivalent experience)
  • Proven experience managing third-party vendors, service levels, and contractual deliverables
  • Strong understanding of SLAs, KPIs, managed services, and vendor governance models
  • Experience partnering with sourcing/procurement teams on RFPs, contract negotiations, and change requests
  • Demonstrated ability to identify cost optimization and efficiency opportunities
  • Strong stakeholder management skills
  • Excellent organizational, communication, and problem-solving skills
  • Knowledge of French and English is required

Work Rights

Not specified

Tailored Resume

Cover Letter