Finra Certified - Call Center Support Representative

DXC Technology UK

Remote, United States
Base: $36,700 - $68,200; bonus/equity: not specifi...
Hybrid
Inbound contact center support
Complex client inquiry resolution
Account maintenance and transaction processing
This role requires a FINRA-licensed Registered Representative to provide high-quality support for complex financial inquiries and transactions

Job Summary

  • This role requires a FINRA-licensed Registered Representative to provide high-quality support for complex financial inquiries and transactions.
  • The position involves processing account updates, maintaining accurate documentation, and ensuring strict adherence to regulatory standards.
  • DXC Technology offers a comprehensive benefits package including health insurance, retirement savings, and paid time off for this remote role.

Matching Summary

This role requires a FINRA-licensed Registered Representative to provide high-quality support for complex financial inquiries and transactions.

Salary

Base: $36,700 - $68,200; Bonus/Equity: Not specified; Benefits: Health, dental, vision, retirement plan, PTO

Skills & Requirements

Must-have

  • Inbound contact center support
  • Complex client inquiry resolution
  • Account maintenance and transaction processing
  • FINRA regulated compliance adherence
  • Data entry and document matching

Nice-to-have

  • Voice of the Customer feedback analysis
  • Continuous improvement initiative participation
  • Mentoring less experienced team members
  • Lean or Six Sigma certification experience
  • Multi-stakeholder collaboration skills

Key Requirements

  • High school diploma or GED
  • Minimum 2 years call center experience
  • Life insurance industry experience required
  • FINRA Series 6 or Series 7 license required
  • Current registration or within 2-year U5 window

Work Rights

Not specified

Tailored Resume

Cover Letter