Support Analyst (acturis)

Howden Group

United Kingdom
Hybrid
Minimum 3 years acturis experience
Experience in insurance customer-facing role
Strong understanding of insurance operations
Howden is a global insurance group seeking an experienced Support Analyst to join the Acturis Support team

Job Summary

  • Howden is a global insurance group seeking an experienced Support Analyst to join the Acturis Support team.
  • The role involves managing the internal Acturis helpdesk, providing user training, and driving continuous improvement across the platform.
  • Candidates must ensure compliance with FCA principles, GDPR, AML regulations, and the Bribery Act 2010 while maintaining accurate records.

Matching Summary

Howden is a global insurance group seeking an experienced Support Analyst to join the Acturis Support team.

Skills & Requirements

Must-have

  • Minimum 3 years Acturis experience
  • Experience in insurance customer-facing role
  • Strong understanding of insurance operations
  • Ability to meet SLA requirements

Nice-to-have

  • Application support or systems administration experience
  • Knowledge of other insurance systems
  • Understanding of regulatory requirements like FCA GDPR
  • Familiarity with Howden operational landscape

Key Requirements

  • Minimum 3 years Acturis experience
  • GCSEs including English and Mathematics
  • Full UK driving licence

Work Rights

Not specified

Tailored Resume

Cover Letter