Customer Service Representative (life Insurance)

DXC Technology UK

Taguig City, Philippines
Handling inbound calls
Data entry of transactions
Logging of cases
Responsible in handling inbound calls from insurance policy holders and providers, managing data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs)

Job Summary

  • Responsible in handling inbound calls from insurance policy holders and providers, managing data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs).
  • Accountable in the monitoring and timely resolution of customer inquiries and requests, providing accurate, valid, and complete information with the use of the right methods and tools.
  • DXC Technology offers a comprehensive benefits package including Health Insurance (HMO) for you and dependents upon hiring, Life Insurance coverage from day 1, expanded maternity and paternity leave, and company-sponsored trainings.

Matching Summary

Responsible in handling inbound calls from insurance policy holders and providers, managing data entry of transactions and logging of cases in accordance with Service Level Agreements (SLAs).

Skills & Requirements

Must-have

  • handling inbound calls
  • data entry of transactions
  • logging of cases
  • resolution of customer inquiries
  • accurate and complete information

Nice-to-have

  • digital transformation
  • innovation and brilliant people
  • healthy and encouraging work environment
  • inclusive environment

Key Requirements

  • insurance policy holders and providers
  • Service Level Agreements (SLAs)
  • thorough research and investigation

Work Rights

Not specified

Tailored Resume

Cover Letter