Customer Service Representative - Moonee Ponds

Commonwealth Bank

Moonee Ponds, VIC, Australia
On-site
Respond to transactional banking needs
Process deposits, withdrawals, bank cheques, transfers
Assist with cash/atm procedures
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Moonee Ponds Branch you’ll be: Responding to customers transactional banking needs, delivering a seamless customer experience.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, bank cheques, transfers
  • Assist with Cash/ATM procedures
  • Adhere to Bank's processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Genuine passion for Customer Service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative culture
  • See the big picture for customers

Key Requirements

  • Available for predetermined roster
  • Entry-level position

Work Rights

Not specified

Tailored Resume

Cover Letter