Sanofi UK is seeking a Digital Order to Cash Service Manager to oversee the quality and efficiency of digital solutions in the order to cash process. The role focuses on continuous improvement, stakeholder collaboration, and service automation, all aimed at enhancing customer satisfaction. The position is based in Budapest and offers a hybrid work model
Job Summary
As the Digital Order to Cash Service Manager, you will be accountable for the end-to-end service quality and value at optimized costs, overseeing continuous improvement and driving service automation.
The O2C domain covers order management, customer contact management, cash applications, collections, and credit management, contributing to working capital performance and customer satisfaction.
Join an award-winning team at Sanofi Budapest Hub, recognized for workplace excellence and innovation, and be part of transforming end-to-end Order to Cash processes with standardized, scalable, and innovative digital solutions.
Matching Summary
Match Score: 85
Sanofi UK is seeking a Digital Order to Cash Service Manager to oversee the quality and efficiency of digital solutions in the order to cash process. The role focuses on continuous improvement, stakeholder collaboration, and service automation, all aimed at enhancing customer satisfaction. The position is based in Budapest and offers a hybrid work model.
Salary
Ft15 840 000,00 - Ft23 760 000,00
Skills & Requirements
Must-have
End-to-end service quality
Continuous improvement
Stakeholder collaboration
Service automation
Order management
Cash applications
Collections
Credit management
Agile delivery models
Nice-to-have
AI-powered biopharma company
Global operations
Data Privacy, GxP, SOX compliance
Innovation and initiative
Cross-functional collaboration
International career paths
Key Requirements
8+ years experience in Service Management roles
Experience in global or multi-country environments
Experience with Agile delivery models
Strong understanding of Order to Cash applications and processes