Primary location base pyy range: $99,800 usd - $14...
Fully remote
Enterprise saas solutions
Customer onboarding and training
Product support and troubleshooting
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions
Job Summary
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.
Collaborate closely with clients to understand their business goals and align AI-powered solutions to help achieve those objectives.
Workday is committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.
Matching Summary
Partner with enterprise and strategic clients to provide exceptional service for onboarding, training, ongoing support, and renewal/expansions.
Salary
Primary Location Base Pay Range: $99,800 USD - $149,600 USD; Additional US Location(s) Base Pay Range: $90,300 USD - $160,400 USD; Bonus/Equity: Role may be eligible for Workday Bonus Plan or commission/bonus, annual refresh stock grants
Skills & Requirements
Must-have
Enterprise SaaS solutions
Customer onboarding and training
Product support and troubleshooting
Strategic account management
Global cross-functional collaboration
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Empathy and shared enthusiasm
HR/recruiting software expertise
Executive relationship building
Key Requirements
7+ years customer success/account management
5+ years customer success/account management
7+ years enterprise SaaS implementation
5+ years enterprise SaaS implementation
Technical understanding of complex software ecosystems