Pessoa Agente De Serviços (service Agent Ii)

FedEx Express Latin America

Serra, ES, Brazil
High school diploma required
Intermediate english proficiency
Ability to lift 24 kg or more
The role involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface

Job Summary

  • The role involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.
  • Employees are responsible for tracking shipments, preparing shipping documentation including international regulatory information, and assisting customers with locating packages.
  • FedEx is recognized as a world-class company consistently named among the World's most valuable and admired brands with awards for diversity and workplace excellence.

Matching Summary

The role involves performing a variety of over-the-counter customer service, administrative, and clerical duties requiring direct and indirect customer interface.

Skills & Requirements

Must-have

  • High School diploma required
  • Intermediate English proficiency
  • Ability to lift 24 kg or more
  • Excel and Advanced Word skills
  • Direct customer interface experience

Nice-to-have

  • Bachelor's degree preferred
  • Problem solving skills
  • Planning and organizing skills
  • Flexible time availability
  • Attention to detail focus

Key Requirements

  • High School diploma required
  • Intermediate English language skills
  • Ability to lift 24 kg or more

Work Rights

Not specified

Tailored Resume

Cover Letter