Manager, Associate Relations / Engagement (bi-lingual)

SRS Distribution

McKinney, TX, US
Hybrid
Associate complaint investigations
Ar team training development
Associate engagement survey deployment
SRS Distribution is seeking a bilingual Manager for Associate Relations/Engagement to oversee investigations and enhance team development within their corporate structure. The ideal candidate should have over 10 years of experience in associate relations, strong leadership skills, and the ability to communicate effectively in both English and Spanish

Job Summary

  • Conduct investigations to resolve complex associate relations issues by utilizing company templates and standard operating procedures.
  • Lead the design, development, and enhancement of our Associate Relations Team training and service delivery model across the organization.
  • Assist in the build, deployment, and review of the annual Culture Survey and develop associate recognition programs.

Matching Summary

Match Score: 85

SRS Distribution is seeking a bilingual Manager for Associate Relations/Engagement to oversee investigations and enhance team development within their corporate structure. The ideal candidate should have over 10 years of experience in associate relations, strong leadership skills, and the ability to communicate effectively in both English and Spanish.

Skills & Requirements

Must-have

  • Associate complaint investigations
  • AR Team training development
  • Associate engagement survey deployment
  • Bilingual communication English & Spanish

Nice-to-have

  • Strategic thinking and innovation
  • Leadership development
  • Service delivery model enhancement

Key Requirements

  • Bachelor’s degree in relevant field
  • 10+ years of experience in Associate Relations
  • Experience in employment law compliance
  • Bilingual Communication (English & Spanish)

Work Rights

Not specified

Tailored Resume

Cover Letter