Customer Service Health Professional (all Genders)

Haleon

**
Process customer orders efficiently
Monitor service levels and shortages
Collaborate with cross-functional teams
** Haleon is seeking a Customer Service Health Professional to enhance customer relationships and ensure efficient order processing within their supply chain. The ideal candidate will have experience in a similar role, strong analytical skills, and a collaborative mindset to drive growth and improve service levels. **

Job Summary

  • The Customer Service Health Professional is responsible for driving growth with external customers by providing excellent customer service and collaborative analysis.
  • You will work cross functionally with Customers, Supply Chain, Commercial & Accounting teams to ensure every order is successful from receipt to invoice.
  • Measure and report weekly KPI service level performance for Haleon customers, identifying key issues and trends and working as part of wider business teams to continuously improve service performance and maximise on-shelf availability.

Matching Summary

Match Score: 75

** Haleon is seeking a Customer Service Health Professional to enhance customer relationships and ensure efficient order processing within their supply chain. The ideal candidate will have experience in a similar role, strong analytical skills, and a collaborative mindset to drive growth and improve service levels. **

Skills & Requirements

Must-have

  • Process customer orders efficiently
  • Monitor service levels and shortages
  • Collaborate with cross-functional teams
  • Manage customer relationships
  • Ensure perfect order fulfillment
  • Analyze and process customer orders
  • Manage stock allocation during supply restrictions

Nice-to-have

  • Purpose-driven company culture
  • Agile, performance-focused culture
  • Deep human understanding and trusted science
  • Win as One strategy
  • Deliver better everyday health with humanity

Key Requirements

  • Bachelors degree
  • Experience in Supply Chain or Order to Cash
  • Proficiency in Microsoft Office, particularly Excel
  • Strong numerical and analytical skills
  • Excellent interpersonal and communication skills
  • High attention to detail and ability to work to deadlines
  • Good understanding of business environment
  • Experience in using SAP is ideal

Work Rights

Not specified

Tailored Resume

Cover Letter