Associate Solutions Architect Ii

Gainsight

Hyderabad, India
Hybrid
2-4 years customer-facing technical experience
Strong sql skills required
Experience with us-based multi-divisional clients
This role involves driving customer success by onboarding, integrating, and configuring the Gainsight CustomerOS platform

Job Summary

  • This role involves driving customer success by onboarding, integrating, and configuring the Gainsight CustomerOS platform.
  • The ideal candidate will translate complex customer requirements into effective solution configurations while providing training and documentation.
  • Gainsight offers comprehensive benefits including full health coverage, flexible remote work options, and dedicated recharge holidays.

Matching Summary

This role involves driving customer success by onboarding, integrating, and configuring the Gainsight CustomerOS platform.

Skills & Requirements

Must-have

  • 2-4 years customer-facing technical experience
  • Strong SQL skills required
  • Experience with US-based multi-divisional clients
  • Solution configuration and documentation skills
  • Cross-functional collaboration abilities

Nice-to-have

  • Gainsight Admin experience preferred
  • Understanding of Customer Success practices
  • Passion for AI-driven solutions
  • Executive presence and communication skills
  • Hands-on SaaS customer lifecycle experience

Key Requirements

  • 2-4 years of experience in customer-facing technical roles
  • Strong SQL proficiency
  • Experience with multi-geographical US-based clients

Work Rights

Not specified

Tailored Resume

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