Customer Success Manager (greater China)

Stripe Issuing

Singapore, Singapore
On-site
7+ years client-facing experience
English and chinese language proficiency
Technical product relationship management
Stripe Issuing is seeking a Customer Success Manager for the Greater China region, based in Singapore. The ideal candidate will manage post-sales engagement and build strong relationships with clients, leveraging their expertise in technical products and customer success

Job Summary

  • Stripe is a financial infrastructure platform empowering millions of companies to accept payments and accelerate new business opportunities.
  • The Customer Success Manager serves as a trusted advisor responsible for the complete post-sales lifecycle, driving retention, renewal, and growth.
  • This role requires deep partnership with senior executives to maximize customer value through strategic insights on payments and product roadmaps.

Matching Summary

Match Score: 85

Stripe Issuing is seeking a Customer Success Manager for the Greater China region, based in Singapore. The ideal candidate will manage post-sales engagement and build strong relationships with clients, leveraging their expertise in technical products and customer success.

Skills & Requirements

Must-have

  • 7+ years client-facing experience
  • English and Chinese language proficiency
  • Technical product relationship management
  • Senior executive stakeholder engagement
  • Quarterly business review facilitation
  • Payments and commerce advisory

Nice-to-have

  • High-growth technology company background
  • Consumption-based business experience
  • Consulting or pre-sales history
  • Complex project program management
  • Natural relationship builder mindset

Key Requirements

  • 7+ years in client-facing roles
  • Fluency in English and Chinese
  • Experience with technical products
  • Proven track record achieving sales targets
  • History managing complex projects

Work Rights

Not specified

Tailored Resume

Cover Letter