Revenue Tax Technician

North Carolina Department of Revenue

Raleigh, NC, US
Base: $41,206 - $72,113; bonus/equity: not specifi...
Taxpayer assistance via phone and correspondence
Handling tax compliance inquiries
Establishing payment plans
The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services

Job Summary

  • The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.
  • The Revenue Tax Technician position involves assisting taxpayers through inbound and outbound calls, written correspondence, and public contact to ensure tax compliance and resolve outstanding tax liabilities.
  • The state offers excellent comprehensive benefits including health insurance, retirement plans, paid holidays, vacation and sick leave, parental leave, and eligibility for the Public Service Loan Forgiveness Program.

Matching Summary

The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services.

Salary

Base: $41,206 - $72,113; Bonus/Equity: Not specified; Benefits: Comprehensive state benefits including health insurance and retirement plans

Skills & Requirements

Must-have

  • Taxpayer assistance via phone and correspondence
  • Handling tax compliance inquiries
  • Establishing payment plans
  • Researching taxpayer assets and liens
  • Using Microsoft Office applications

Nice-to-have

  • Excellent written and oral communication skills
  • Strong work ethic and time management
  • Ability to multitask and prioritize
  • Professional and courteous taxpayer interactions
  • Experience working with customers

Key Requirements

  • Associate’s degree in Business Administration or related field
  • One year accounting-related work experience or equivalent combination
  • Subject to federal and state criminal background checks
  • Tax compliance with North Carolina State taxes required

Work Rights

Must meet North Carolina tax compliance and pass background checks

Tailored Resume

Cover Letter