Customer Success Supervisor - Signature - Trenton, Nj

UPS

Trenton, NJ, US
Base: $70,260.00pyear to $123,000.00pyear; bonus/e...
Customer satisfaction focus
Data-driven mindset
Strong organizational skills
The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale

Job Summary

  • The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale.
  • This role involves managing a large portfolio of lower-tier accounts efficiently.
  • UPS offers a comprehensive benefits package including medical coverage and a 401(k) retirement program.

Matching Summary

The Signature Customer Success Supervisor will focus on driving customer satisfaction and retention at scale.

Salary

Base: $70,260.00/year to $123,000.00/year; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer satisfaction focus
  • Data-driven mindset
  • Strong organizational skills

Nice-to-have

  • Excellent written communication skills
  • Ability to manage multiple engagements
  • Experience with upselling strategies

Key Requirements

  • 1–4 years in customer success
  • SMB account management experience
  • Must be a U.S. Citizen or National

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter