Technicien·ne Support Technique Junior

Juris Concept

Competitive market remuneration; equity pyrticipyt...
Fully remote
French and english language proficiency
Remote technical support experience
Incident diagnosis and resolution
Juris Concept is seeking a Junior Technical Support Technician to provide technical support for their legal applications and environments. The ideal candidate should possess relevant educational qualifications in IT or technical support, as well as experience in troubleshooting and problem-solving, with proficiency in both French and English

Job Summary

  • The company is dedicated to reinventing how legal professionals manage their daily operations through innovative digital solutions.
  • Responsibilities include diagnosing incidents related to server connections, databases, performance issues, and providing remote support to clients.
  • The role offers a stimulating international environment with competitive compensation, full benefits, and opportunities for professional evolution.

Matching Summary

Match Score: 85

Juris Concept is seeking a Junior Technical Support Technician to provide technical support for their legal applications and environments. The ideal candidate should possess relevant educational qualifications in IT or technical support, as well as experience in troubleshooting and problem-solving, with proficiency in both French and English.

Salary

Competitive market remuneration; Equity participation (CSU.TO); Comprehensive medical, dental, and disability insurance

Skills & Requirements

Must-have

  • French and English language proficiency
  • Remote technical support experience
  • Incident diagnosis and resolution
  • SQL and database knowledge
  • Cloud environment familiarity

Nice-to-have

  • Experience with specialized legal software
  • Strong analytical problem-solving skills
  • Autonomy and organizational rigor
  • Data validation preparation tasks
  • SaaS deployment experience

Key Requirements

  • Relevant training in IT or technical support
  • Previous experience in technical support roles
  • Fluency in both French and English

Work Rights

Not specified

Tailored Resume

Cover Letter