Answering phone promptly with professional etiquette
The Box Office agent is responsible for assisting guests with show ticket needs while maintaining an energetic and positive attitude
Job Summary
The Box Office agent is responsible for assisting guests with show ticket needs while maintaining an energetic and positive attitude.
Key duties include processing credit card and cash transactions, managing the cash drawer, and providing superior customer service both in person and over the phone.
Candidates must be able to type at least 30 words per minute and adhere to all safety measures and policies in a fast-paced environment.
Matching Summary
The Box Office agent is responsible for assisting guests with show ticket needs while maintaining an energetic and positive attitude.
Skills & Requirements
Must-have
Processing credit card and cash transactions
Maintaining constant surveillance of cash drawer
Answering phone promptly with professional etiquette
Typing speed of 30 words per minute minimum
Working flexible schedule including weekends and holidays
Nice-to-have
Previous ticketing experience preferred
Energetic, upbeat and positive attitude
Knowledge of talent and entertainment industry
Ability to work in high-volume stressful environment
Key Requirements
High School Diploma or GED required
Must be able to lift or move up to 25 lbs
Flexible schedule availability including weekends and holidays