Eligibility Operations Worker - Beatrice

link.nebraska.gov

Beatrice, NE, US
Base: $20.859; bonus/equity: not specified; benefi...
Not specified
Reviewing assistance applications
Verifying financial information
Using microsoft office software
The State of Nebraska is hiring an Eligibility Operations Worker in Beatrice, NE, to assist individuals in accessing critical services such as food and financial assistance. This role requires strong customer service skills and the ability to work with detailed documents to determine eligibility for various assistance programs

Job Summary

  • The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to ensure access to critical services.
  • Candidates will participate in 6-8 weeks of paid training to prepare for reviewing applications and verifying demographic and financial information.
  • The State of Nebraska offers a comprehensive package including pay, benefits, paid time off, retirement, and professional development opportunities.

Matching Summary

Match Score: 75

The State of Nebraska is hiring an Eligibility Operations Worker in Beatrice, NE, to assist individuals in accessing critical services such as food and financial assistance. This role requires strong customer service skills and the ability to work with detailed documents to determine eligibility for various assistance programs.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: Comprehensive package with PTO, retirement, and professional development

Skills & Requirements

Must-have

  • Reviewing assistance applications
  • Verifying financial information
  • Using Microsoft Office software
  • Navigating multiple computer programs
  • Interpreting program regulations

Nice-to-have

  • Experience in human services field
  • Case management experience
  • Strong empathy and respect
  • Ability to work independently
  • Effective oral and written communication

Key Requirements

  • 24 semester hours in behavioral sciences or related field
  • Experience in customer service or eligibility determination
  • Knowledge of interviewing practices and sociological conditions

Work Rights

Not specified

Tailored Resume

Cover Letter