Manager Service

a2matlas-ascenseur.fr

Bangalore, India
Leadership skills
Customer service orientation
Technical knowledge in elevators
The position is responsible for leading a team of Customer Service Professionals to achieve business objectives in the Service Function

Job Summary

  • The position is responsible for leading a team of Customer Service Professionals to achieve business objectives in the Service Function.
  • Candidates will manage service revenues and ensure compliance with customer SLAs.
  • The role involves coaching internal talents and driving service transformation initiatives.

Matching Summary

The position is responsible for leading a team of Customer Service Professionals to achieve business objectives in the Service Function.

Skills & Requirements

Must-have

  • Leadership skills
  • Customer service orientation
  • Technical knowledge in elevators

Nice-to-have

  • Strong interpersonal skills
  • Ability to handle high-profile clients
  • Proactive and self-starter

Key Requirements

  • 15-20 years of experience
  • First Class Graduate in Engineering
  • Age up to 40 years

Work Rights

Not specified

Tailored Resume

Cover Letter