Experience Design Lead

Manulife

Singapore, Singapore
Hybrid
Ux/ui and service design strategy
Human-centred design principles
End-to-end digital experiences
Lead a multidisciplinary design team covering UX/UI and Service Design, translating insights into human-centred, innovative products and services

Job Summary

  • Lead a multidisciplinary design team covering UX/UI and Service Design, translating insights into human-centred, innovative products and services.
  • Establish UX/UI and Service Design strategy, align local initiatives with regional/global standards, and manage the design portfolio, projects, and capacity.
  • Empower you to learn and grow your career in a flexible environment where well-being and inclusion are prioritized, supporting you in shaping the future.

Matching Summary

Lead a multidisciplinary design team covering UX/UI and Service Design, translating insights into human-centred, innovative products and services.

Skills & Requirements

Must-have

  • UX/UI and Service Design strategy
  • human-centred design principles
  • end-to-end digital experiences
  • journey mapping and service blueprinting
  • leading design teams
  • design system contribution

Nice-to-have

  • collaboration with diverse stakeholders
  • ambiguity and evolving priorities
  • customer-centric mindset
  • flexible work environment
  • well-being and inclusion

Key Requirements

  • 7-10+ years in UX/UI and Service Design
  • Prior management of design teams and portfolios
  • Strong project management and coordination
  • Agile exposure
  • Experience with third party vendors

Work Rights

Not specified

Tailored Resume

Cover Letter