Field Service Technician (neptune) - Charleston, Wv
Stryker Corporation
Charleston, WV, US
Hourly: $28.01 - $38.75 usd; bonus/equity: not spe...
Field-based
Valid driver's license with outstanding record
Willing to travel between hospitals frequently
Experience interpreting technical manuals and service bulletins
Stryker Corporation is seeking a Field Service Technician in Charleston, WV, who will provide support for their Neptune product line. The role involves traveling to hospitals, troubleshooting equipment issues, and building relationships with customers while maintaining detailed documentation
Job Summary
The role involves traveling between hospitals to troubleshoot and resolve customer and product issues for Neptune equipment.
Candidates must be self-directed initiators who take ownership of their work and drive productivity without prompting.
Benefits include a company vehicle for business use, comprehensive medical insurance, tuition reimbursement, and a matching 401(k).
Matching Summary
Match Score: 85
Stryker Corporation is seeking a Field Service Technician in Charleston, WV, who will provide support for their Neptune product line. The role involves traveling to hospitals, troubleshooting equipment issues, and building relationships with customers while maintaining detailed documentation.
Salary
Hourly: $28.01 - $38.75 USD; Bonus/Equity: Not specified; Benefits: Company vehicle, Medical/Dental/Vision, Tuition reimbursement, 401(k) match
Skills & Requirements
Must-have
Valid driver's license with outstanding record
Willing to travel between hospitals frequently
Experience interpreting technical manuals and service bulletins
Ability to work overtime and overnight shifts
Proficiency in Microsoft Office applications
Openness to bio-hazardous materials and PPE usage
Nice-to-have
Self-directed initiator with ownership mindset
Strong interpersonal and communication skills
Analytical problem solver identifying root causes
Meticulous documentation of reports and metrics
Goal-oriented developer focusing on customer needs
Key Requirements
Minimum 3 years technical service experience preferred
Bio-medical equipment maintenance and repair experience preferred
High School Diploma or GED required
Valid driver's license with good driving record
Adherence to HIPAA and patient confidentiality policies