Customer Service Advisor Kampenhout

Volvo Group

Kampenhout, Belgium
On-site
Customer approach
Needs assessment
Work planning
This function involves approaching customers professionally at the counter and via phone, asking the right questions to understand their needs, and making informed decisions

Job Summary

  • This function involves approaching customers professionally at the counter and via phone, asking the right questions to understand their needs, and making informed decisions.
  • You will be responsible for ensuring timely availability of all necessary parts, preparing parts for technicians, and conducting stock counts and management.
  • We offer the chance to build a rewarding career with a solid market leader, a collegial and informal atmosphere, and opportunities for personal development.

Matching Summary

This function involves approaching customers professionally at the counter and via phone, asking the right questions to understand their needs, and making informed decisions.

Skills & Requirements

Must-have

  • Customer approach
  • Needs assessment
  • Work planning
  • Parts availability
  • Stock management
  • MS Office proficiency

Nice-to-have

  • Enthusiastic team player
  • Independent work
  • Customer-oriented
  • Communicative skills
  • Attention to detail
  • Flexibility
  • Initiative

Key Requirements

  • Experience in Automotive sector
  • Good knowledge of Dutch and French
  • English is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter