Guest Relations Executive

NUVE WAREHOUSE PTE. LTD.

Singapore, Singapore
Perform guest check-ins and check-outs
Enter reservations accurately
Resolve guest complaints
The role is responsible for satisfying hotel guests' needs through attending to enquiries and providing solutions

Job Summary

  • The role is responsible for satisfying hotel guests' needs through attending to enquiries and providing solutions.
  • Employees must perform accurate guest check-ins and check-outs to ensure smooth arrivals and departures.
  • The position requires collaborating closely with Housekeeping and Maintenance departments to coordinate guest services.

Matching Summary

Match Score: 75

The role is responsible for satisfying hotel guests' needs through attending to enquiries and providing solutions.

Skills & Requirements

Must-have

  • Perform guest check-ins and check-outs
  • Enter reservations accurately
  • Resolve guest complaints

Nice-to-have

  • Proactive guest service attitude
  • Collaboration with housekeeping
  • Timely email communication

Key Requirements

  • Higher Secondary/Pre-U/A level or College education
  • Education in Hospitality, Tourism, or Hotel Management
  • Entry-level experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter